Policies and Procedures
Services: Julie Otte offers coaching, supportive and therapeutic services for individuals, companies and corporations.
Julie Otte LLC DBA The Alignment Principle 1324 Lake Dr. SE Suite 3 Grand Rapids, MI 49506 USA
REFUND POLICY:
There will be no refund granted after 24 hours of purchase of any programs. Refunds will not be granted after a scheduled session for individual sessions.
No shipping policy
If Julie Otte is requested to appear in court on a clients or clients representative's behalf, the rate charged will be $500.00 for 4 hours and $1200.00 for 8 hours. Lowest rate charged is $500.00
Terms and Conditions
It is strongly advised that if you are concerned about any aspect of your physical or psychological well being that you consult with your physician for an up to date evaluation of your health needs.
Practice Guidelines
Code of ethics
Julie Otte is a certified health educational specialist, a certified Emotional Release Therapy practitioner (EPT Works) and holistic counselor. She is not a psychotherapist or psychiatrist.
Confidentiality
Confidentiality is an essential part of all counseling and coaching. It underpins the client's sense of safety and trust and contributes to making the therapeutic relationship different from any other. The Alignment Principle holds all records securely and will ensure confidentiality in the treatment of any information held about its clients, All information recorded and held is solely for the purpose of maintaining effective therapeutic treatment.
All information will be kept confidential unless the client and therapist agree to discuss something with a third party. Where appropriate a consent form will be used. The only reasons for breaking confidentiality would be if the therapist considered that your life was at risk, if another person's life was at risk or if the therapist was liable to civil or criminal court proceedings if the information was not disclosed. If at all possible this would be discussed beforehand.
Anti-discrimination policy
The Alignment Principle is strongly committed to anti-discrimination. It values difference and diversity and does not discriminate on the grounds of age, gender and gender identity, sexual preference or orientation, marital/partnership status, religion, race, color, national origin, disability, heritage or political belief.
Cancellation Invoices and and missed session policy
If for any reason you are unable to attend your appointment please let us know as soon as possible. The required notice for cancellation is 24 hours. Where there is less notice of cancellation or if you do not attend your appointment your session will be forfeited. An additional session may be scheduled at an additional fee of $180.00 prepaid. You will be given as much advance notice as possible in terms of the holidays or needing to cancel your appointment for any other reason. I invoice retrospectively and kindly ask clients to pay their invoice within 24 hours of presentation.
Confidentiality and Record Keeping
Confidentiality is an essential part of all counseling and coaching. The Alignment Principle holds all records and personal contact details securely and will ensure confidentiality in the treatment of any information held about its clients. All information recorded and held is solely for the purpose of maintaining effective therapeutic treatment.
What data do I hold and why?I hold the contact data from your initial assessment sheet, on paper, so that I can contact you.I record information about what you tell me in our sessions depending on the protocol we are using. Often, I record only brief notes and these act as an 'aide memoire' so that I can review the course of your therapy as time progresses.
How is it stored?
Most session notes are held on paper and kept locked securely when not in use. Data held electronically is on a personal computer and stored locally in a password protected account. Phone contact details are held on a password protected work phone.
Who is it shared with?
All information will be kept confidential unless the client and therapist agree to discuss something with a third party such as your physician. Where appropriate a consent form will be used. The only reasons for breaking confidentiality would be if the therapist considered that your life was at risk, if another person’s life was at risk or if the therapist was liable to civil or criminal court proceedings if the information was not disclosed. If at all possible this would be discussed beforehand. If I experience any data breaches, I will inform you as soon as possible.
Access
Clients can access their records by making a verbal or written request. Clients agreement and consent will be sought for the purpose of communication related to their therapy arrangement.
Last modified: 06/21/2023
Introduction
"The Alignment Principle Company" is committed to lawful, fair, and transparent collection of your data. This policy governs data collection by us and our affiliates (collectively the “Company”) when you purchase or use our products, services, software, and website (collectively the “Services”). It was drafted to help you understand the types of information we collect from you, how we use it, as well as how we share, store and protect it.
If you do not agree with this policy, you should not use our Services. By accessing or using our Services, you agree to this policy, which may change from time to time to better reflect our practices and applicable laws. Your continued use after we make change(s) is deemed acceptance of those changes.
Children Under the Age of 13
Our Services are not intended for minors (children under 13 years of age or equivalent depending on jurisdiction, (“Children”), and use of our Services by Children is strictly prohibited. We do not knowingly collect personally identifiable information from Children. If we learn we have collected or received personal information from Children without verification of parental consent, we will delete that information. If you believe we might have any information from or about Children, please contact us.
Types of Information We Collect
We collect information if you voluntarily provide it to us. For example, if you sign up for our Services, you might give us your name and email address. You might also give us data when you email us or give us feedback. In addition, you may submit information online through surveys, forms, portals, or other interactive activities on our website. details about transactions you carry out through our website. It is always your choice whether or not to provide personal data. Do not provide personal data unless you are authorized to do so.
We may collect the following information directly from you:
information that may be personally identified, such as name, address, e-mail address, and other identifier by which you may be contacted online or offline ("personal information");
information that is about you but individually does not identify you; and/or
information about how you interact with our website, such as internet connection or the equipment you use to access the Services.
This policy does not apply to third-party sites that may link to, or be accessible from, our site. We do not control these third parties' tracking technologies or how they may be used. Your interactions with these sites are governed by the third parties’ applicable privacy statements. If you have any questions about these sites, you should contact the responsible provider directly.
We may also collect information automatically:
As you interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including: details of your visits to our website and information about your computer and internet connection. The information we collect automatically does not include personal information.
The technologies we use for this automatic data collection may include cookies. You may refuse to accept browser cookies by activating the appropriate setting on your browser, but if you do you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to us.
How We Use Your Information
We use information that we collect about you or that you provide to us, including personal information to present our Services to you; to provide you with information, products, or services that you request from us; to fulfill any other purpose for which you provide it; to provide you with notices about your account/ subscription, including expiration and renewal notices; to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; to comply with legal obligations; or for any other purpose with your consent.
Who We Share Your Information With
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.We may disclose personal information that we collect or you provide as described in this policy to our team members, agents, subsidiaries and affiliates who have a business need to know; to contractors, service providers, and other third parties we use to support our business; to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets; to fulfill the purpose for which you provide it; for any other purpose disclosed by us when you provide the information; and/or with your consent.We may also disclose your personal information: to comply with any court order, law, or legal process, including to respond to any government or regulatory request; and/or to enforce or apply our terms of use and other agreements, including for billing and collection purposes. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.
How We Protect Your Personal Information
We may store your personal data in any region or in any country where we or our service providers have facilities. We implement reasonable processes and adhere to best practices in order to protect your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. We will do our best to protect your personal information, but we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website. We will store your personal data only until it is no longer needed to fulfill the purpose(s) for which it was collected or as required or permitted by law; at that point it will be anonymized, deleted, or isolated.
Accessing and Correcting Your Information
You can request to access, correct or delete any personal information that you have provided to us by contacting us at julieannotte@gmail.com. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
How to Contact Us
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
The Alignment Principle
1324 Lake Dr. SE Suite 3, Grand Rapids
MI, USA 49506
julieannotte@gmail.com
616-340-5407
www.julieotte.com